Privacy Policy

Last updated: October 15, 2025

SharpFeed is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website and services.

1. Data We Collect

We collect the following types of data:

• Account information: email, name, and plan details when you sign up
• Usage data: logs of uploaded files (filename, format, product count)
• Device and analytics data: browser, IP address, and visit behavior for analytics

We do not collect or store the actual contents of your uploaded feed files. These are processed temporarily and discarded after analysis.

2. How We Use Your Data

We use the data collected to:

• Provide and improve the SharpFeed service
• Troubleshoot technical issues
• Analyze platform usage (aggregate, anonymized)
• Send essential account communications

We do not sell your data. We only use it to operate SharpFeed effectively.

3. Storage and Security

• Feed files are not stored after audit : only metadata is retained
• Account and usage data is stored securely using our infrastructure provider
• We take reasonable precautions to prevent loss, misuse, or unauthorized access

4. Third-Party Services

We may use third-party tools to operate SharpFeed:

• LemonSqueezy for billing and subscriptions
• Render.com and PostgreSQL for hosting and database infrastructure
• Cloudflare or similar for performance and security

These services have their own privacy policies and comply with standard security protocols.

5. Cookies and Analytics

We use cookies and third-party analytics tools (e.g., Plausible, PostHog, or similar) to understand how the platform is used.

Cookies help us:

• Measure traffic
• Improve features
• Track errors and performance

You can control cookies via your browser settings.

6. Data Retention

• Feed analysis metadata is retained for up to 12 months
• Account data is retained until you delete your account
• Billing records are retained for legal compliance

You may request account deletion at any time via email.

7. Your Rights (GDPR / CCPA)

Depending on your location, you have the right to:

• Access, update, or delete your personal data
• Request a copy of your data
• Withdraw consent for future communications

To exercise these rights, contact us at: contact@sharpfeed.io

8. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated on our website or via email.

9. Contact

If you have questions about this policy, email us at: contact@sharpfeed.io