Store Review Count [store_review_count] Field for Product Feed

Indicates the total number of customer reviews received for your store or brand.

Optional but Recommended for Building Brand Trust in ChatGPT

The store_review_count attribute provides the total number of reviews that your store or brand has received.
It helps ChatGPT and users assess your overall reputation and trustworthiness, complementing product-level ratings.




When to use

Use this field if your store or brand has accumulated customer reviews or ratings across your website or external platforms (such as Google, Trustpilot, or Yotpo).
It’s especially useful for merchants with strong reputations or verified seller programs.

  • [store_review_count] should:
    • Represent the total number of verified reviews about your brand or store.
    • Be a non-negative integer (e.g., 0, 100, 2000).
    • Be consistent with what’s displayed on your storefront or public profile.
    • Be updated regularly to reflect new customer feedback.



Format

Examples:

FormatExample
Text feedstore_review_count: 2000
XML feed<store_review_count>2000</store_review_count>



Relationship with store_rating

The store_review_count field works best when used together with [store_review_rating], providing both the overall number of reviews and the average rating for your store or brand.

AttributePurposeExample
store_review_ratingAverage rating score for your store or brand4.8
store_review_countTotal number of customer reviews for your store2000

Including both fields gives users and ChatGPT a complete view of your brand’s reputation.




Minimum requirements

Note: Missing or inconsistent review data may reduce store credibility or visibility.

  • Use a non-negative integer (no symbols or text).
  • Keep the data synchronized with your live store rating platform.
  • Include all verified reviews (from all sources).
  • Don’t include fake, unverified, or internal-only reviews.
  • Don’t include text, decimals, or formatting.



SEO / AI Tip

Providing your store_review_count helps ChatGPT highlight trusted sellers and established brands.
Stores with higher review counts and consistent positive ratings are more likely to appear prominently in AI-driven commerce experiences.




Official Source: ChatGPT Product Feed Specs

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